• Episode 6 of the Coffee Chat on 365 Adoption

    It takes a village

    During this year’s Microsoft Ignite conference, I was delighted to record the latest episode of The Coffee Chat on 365 Adoption series with Sarah Haase. For this episode, we discussed what an adoption group (community) within an organization looks like and how it ‘takes a village’ to keep up to date with changes and activities. We defined a community and the types of users that contribute to your village. We also highlighted the importance of diversity in your groups, and so much more! There are special surprises for our viewers at the beginning AND at the end of the episode. So make sure you watch the whole thing! Check out…

  • The Coffee Chat on 365 Adoption Episode 5

    User adoption urban myths

    While at SharePoint Fest, Sarah Haase and I recorded the 5th episode of The Coffee Chat on 365 Adoption series. Our previous episodes have included topics on: Why is user adoption so difficult? How to run effective user adoption events, user adoption planning, and more! For this episode, we tackled the user adoption urban myths and misnomers – sort of a ‘mythbuster’ episode. We went through several myths that we see in organizations today. These included one suggested by Darrell Webster: “We hire smart people. They’ll figure out how to use Office 365 for themselves.” Other myths included “If you build it, they will come”, “Once the killer feature is…