In today's fast-paced digital world, every second a customer spends on your website is valuable. If they have a question, you want to get them an answer as quickly and seamlessly as possible. That's where the new live chat widget functionality comes in, changing the way businesses interact with their customers online. The live chat widget is a tool that allows businesses to support one-to-one chat with their customers directly from their website. The feature is integrated with Microsoft Teams, enabling representatives to respond to questions in real-time. Click to read more to see if it is available to you!
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Copilot Vision: Microsoft’s Pro Helper
Currently available for Copilot Pro users, Copilot Vision offers a novel approach to AI assistance by interacting with the content displayed on a user's screen in real time. Copilot Vision is an opt-in feature designed to enhance how users engage with digital content. Unlike traditional AI tools that rely only on text-based inputs, this feature can "see" the content on your screen and provide contextual help. Read more to see if Copilot Vision is right for you.
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Simplifying Automation Documentation in Power Automate
Microsoft Power Automate is making automation even easier with the new "Describe Flow Actions with Copilot" feature, which will be available from March 31, 2025. The "Describe Flow Actions with Copilot" feature offers many benefits by giving clear insights into automation processes. Read more to find out how it can help you!
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New Microsoft Viva Engage Community Settings
Microsoft has recently introduced updates to the Viva Engage Community Settings, specifically enhancing the Community Resources and Files tab features. These updates aim to streamline community management and improve collaboration within organizations. Let’s dive into the details of these new settings and how they can benefit your community.
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Unlocking the Power of Data with Microsoft Lists, Dataverse, and Power BI
Microsoft Lists and Microsoft Dataverse can be integrated with Power BI to create powerful data visualizations, helping you unlock the full potential of your data. Read this post to learn more and contact me if you have any questions!
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Microsoft 365 Community Conference: Keynote – The Age of Copilots
The Microsoft 365 Community Conference not only showcased the latest advancements in Microsoft 365 but also set the stage for a new era of intelligent and seamless work experiences. With the promise of enhanced performance, deeper collaboration, and innovative content management solutions, Microsoft is paving the way for organizations and individuals to achieve more.
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Find SharePoint URL with Site ID
Many moons ago, I was asked by Microsoft to provide the site ID for a SharePoint site from my tenant. I had noted the site ID, but I did not make note of the URL of the site. So that left me with the question 'How do I find the SharePoint URL when I have the Site ID?' Read more to learn two ways to find it!
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New Pricing for Office and Microsoft 365
Microsoft announced on April 1st, 2024, that they have removed Microsoft Teams from the plans that used to include it. No, this isn't an "April Fool's Joke". The new pricing for Office and Microsoft 365 suites affects all net-new commercial customers outside of the European Economic Area (EEA) and Switzerland. This does not affect government, education, or consumer tenants. Read more for cost comparisons and details!
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Goodbye Viva Topics
Microsoft announced that Viva Topics will be retired and disabled in February 2025. So, what is the plan for knowledge management after this announcement of the retirement of Viva Topics? Read more for my thoughts on benefits and gaps of the move.
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System Column Names in SharePoint & Microsoft Lists
Have you ever created a column in a SharePoint list or library and noticed that the system name is different from the name you gave it? This is because column names in SharePoint have a system name that does not include spaces. Read more on best practices to use system names appropriately and how to find them!
